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Digital Business Analyst

By: Angela Wick

Level: Intermediate

Duration: 1h 26m

Released: June 21, 2018


More and more organizations are making investments in digital technologies such as artificial intelligence, machine learning, and robotics. These new technologies have sparked changes to business models, business operations, and customer expectations and experiences. This course was designed to help business analysts and project professionals grasp what these changes mean and how to implement them from a business perspective. Angela Wick explores natural language generation, speech recognition, swarm intelligence, blockchain, and other exciting new technologies, laying out how each one can fit into your business processes. Plus, she covers how these innovations can impact traditional business analysis practices and explains how the customer journey is affected by digital and AI projects.

Topics include:

  • The mindset of a digital business analyst
  • Transforming into a digital business analyst
  • Natural language generation
  • Swarm intelligence
  • Blockchain
  • Linking AI to traditional business process work
  • Intelligent automation in agile
  • How the customer journey is impacted
  • Monitoring the results


  • Introduction
  • 1. Transforming your Projects: Part 1, Human Interaction
  • 2. Transforming your Projects: Part 2, Data Tools
  • 3. Impact to Requirements and Business Analysis
  • 4. Technique Highlights
  • Conclusion


Angela Wick PMP®, PMI-PBA®, CBAP®, ICP-ACC, ICP-BVA, is a trainer, consultant, agile coach, author, blogger, and speaker focused on helping organizations bring agility and a value mindset to the products and solutions they develop. She is the founder of BA-Squared, LLC, a training and consulting organization focused on modernizing requirements and agile practices, and teaches business analysis, agile product ownership, agile business analysis, and project management.

Angela in an instructor at the University of Minnesota’s College of Continuing Education. She is passionate about bringing innovation, creativity, and leadership to requirements and agile practices. She contributes to industry thought leadership in the following ways: member of the IIBA® BABOK® v3 committee; lead author and committee chair of the IIBA Business Analysis Competency Model; author of the “Career Models” chapter in Managing Business Analysts (IIBA); expert reviewer of Business Analysis for Practitioners: A Practice Guide (PMI®), and author of the ebook Agile Product Ownership: Maximizing the Role and Accelerating Success

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Angela Wick – Digital Business Analyst
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