Customer Service: Winning Back a Lost Customer (2016) – Jill Griffin

Description

Buy Customer Service: Winning Back a Lost Customer (2016) – Jill Griffin Course at esyGB. You will have immediate access to the digital downloads in your account or your order email.

Lost customers are not lost causes. Statistics show that a firm has a higher probability of winning back a lost customer than prospecting a new one. In this course, customer relationship expert Jill Griffin provides a proven roadmap for winning back a lost customer. She proves the only thing worse than losing high-value customers is neglecting to win them back.

Jill shows that customers defect for one of five reasons: (1) intentionally pushed away, (2) unintentionally pushed away, (3) pulled away, (4) bought away, or (5) moved away. She also outlines which of these customers are the easiest to win back— and how to say "sorry" in a way that will resonate.

Topics include:

• Why winning back customers is crucial
• How customers say goodbye
• The five types of lost customers
• Running a lost customer campaign

Get Customer Service: Winning Back a Lost Customer (2016) – Jill Griffin , Only Price $37

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Buy the Customer Service: Winning Back a Lost Customer (2016) – Jill Griffin course at the best price at esy[GB]. Upon completing your purchase, you will gain immediate access to the downloads page. Here, you can download all associated files from your order. Additionally, we will send a download notification email to your provided email address.

Unlock your full potential with Customer Service: Winning Back a Lost Customer (2016) – Jill Griffin courses. Our meticulously designed courses are intended to help you excel in your chosen field.

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